Between January 2018 and June 2020, I created a comprehensive vision and implementation plan for bpost to launch environmentally sustainable deliveries.

When I started, the Parcels & Logistics group had no stated ambition for reducing carbon emissions, and no plans to offer sustainable deliveries. By the time I handed over my findings and vision to the Group CEO of bpost, sustainability had risen to the top three strategic pillars of bpost, and the number one priority in the Parcels & Logistics new services initiatives.